- Is there a discount for bulk API subscriptions?
No, the charges are the same for all users.
- How to deactivate the API?
RM/Branch In charge should raise a ticket mentioning the code to be deactivated along with the Name and Contact Number for confirmation.
- Can I get a refund for deactivating the API mid-month?
No, API charges are non-refundable and apply for the full month.
- What if I was charged for a deactivated API?
Raise a ticket to request a refund.
- How to increase Web-socket limits?
Raise a ticket. The maximum limit is 600.
- Is the MIS product type available for trading?
No, MIS is unavailable for Retail API. Use "Normal" or "CNC" for trading.
- How to contact Symphony API support?
Contact the IT Support Team at 0261-6725333 for assistance.
- What is the Symphony Prop-B dashboard login URL?
The Symphony Prop-B dashboard login URL is:http://ctrade.jainam.in:3001/dashboard#!/login,
and The default password is: Xts@1234.
- What is Symphony Retail dashboard login URL ?
The Symphony Retail dashboard login URL is http://jtrade.jainam.in:5000/dashboard#!/login.
- What is Symphony Prop-A dashboard login URL ?
The Symphony Prop-A dashboard login URL is http://ctrade.jainam.in:3000/dashboard#!/login.
- What is the default password of symphony api dashboard login?
The default password for the Symphony API dashboard login is Xts@1234.
- What is XTS Trading API?
Trading APIs allows to integrate your own trading system with the XTS Trading Platform for placing orders and other account information.
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